I thought it was an interesting quote.
“Technology won’t replace agents. Agents with technology will replace agents.” This great quote, by Burke Smith of Prudential California Realty, really nails it. The shifting advantage is clear. The agents gaining share are those investing smartly in technology – be it a online real estate marketing tools, lead generation systems, Blackberries for fast response to leads, blogging to build the community, or search engine optimization. (source)